Casino / Sports
These terms set out how ec67 operates your account, handles your data and defines the boundaries of the service available to you. Access to ec67 depends on your local law and the eligible region you are in — read this page before you open or continue using your account.
ec67 makes this service available subject to the laws and regulations of the region you access it from. We do not represent that every feature, game category or payment method — including bKash and Upay — is available in every jurisdiction. If local law in your region restricts or prohibits access to online gaming platforms, those restrictions govern. It is your responsibility to confirm that your use of ec67 is lawful where you are located. Nothing in these terms overrides applicable local law. When you create an account, you confirm that you are in an eligible region and that you meet the age and eligibility conditions described in the account registration fields. ec67 reserves the right to restrict, suspend or close an account where access is found to conflict with applicable law or where account verification requirements are not met. Payment processing through local rails such as bKash and Upay is subject to the terms of those services in addition to ec67 policy. Transaction records visible in your account history are the reference point for any payment query. Where a dispute arises, the records held in the account system are treated as authoritative unless a documented error is raised through our support route.
This policy applies directly to your ec67 account and the services we operate. Understanding what falls inside and outside its scope helps you know where to direct a question and what protections apply.
Rules around account creation, login, verification and suspension sit fully inside this policy. Any decision to restrict or close your account is made under these terms, and you can raise a query through our published support routes.
Deposits and withdrawals processed through ec67 — including those made via bKash and Upay — are governed by this policy alongside the terms of the payment provider. Your account history log is the record we reference for all transaction queries.
Game availability, lobby content and published promotional notices on ec67 are covered by this policy. We update content at our discretion; the version published at the time you access the site applies to your session.
Payment providers such as bKash and Upay, game studios, and any external links operate under their own terms. ec67 is not responsible for the policies of those third parties, and their terms apply independently of ours.
Your account gives you a set of practical actions you can take at any time without needing to contact support first. You can review your full transaction history — including bKash and Upay deposits — directly from the account history tab after logging in. If any account detail is recorded incorrectly, the account settings section lets you submit a correction request; verification documents may be required to confirm the change. For questions about how your data is stored or used, you can raise a written query through our support contact form, and we will respond through the same channel. Where you believe a transaction record contains an error, open a support ticket and include the transaction reference shown in your account history. We aim to acknowledge queries and work toward resolution, though response times depend on query volume and verification requirements at the time.
Log in and open the account history tab to see every deposit, withdrawal and transaction associated with your account, including payments made via bKash or Upay.
Use the account settings section to request a correction to registered details. Some changes require identity verification before they are applied.
Submit a written query through the support contact form if you have a question about how this policy applies to your account. We respond through the same channel.
You may request account closure at any time through the support route. Outstanding balance and any pending transactions must be resolved before closure is completed.
If this policy raises a question you cannot resolve through your account settings, use one of the contact routes below. We ask that you include your account reference and a clear description of the issue so we can locate the relevant record quickly.
The contact form in the Help section of the site is the primary route for policy and account queries. Include your registered email and a brief description of the issue.
Live chat is available through the site interface for account and policy questions. Use this route for straightforward queries; complex disputes are better handled via the contact form where you can attach records.
For written correspondence on account or legal policy matters, use the email address published in the Help and Contact section of the site. Reference your account ID in the subject line.
Understanding how your information is stored and who to contact for changes is part of using the account responsibly. Below are the key areas of our data and security practice.
Account and transaction data — including bKash and Upay payment records — are stored in the account system. You can access your own transaction log from the account history tab after logging in. We do not share your data with third parties outside the scope of payment processing and legal compliance.
ec67 uses cookies to maintain your logged-in session and to record preferences. You can manage cookie settings through your browser. Some cookies are necessary for the account and payment flows to work correctly; disabling them may affect functionality.
Your account password and login credentials are your responsibility. We do not ask for your password through any support channel. If you suspect unauthorised access, change your password immediately and contact us through the support form.
We retain account records for the period required by applicable law and our operational obligations. If you request account closure, we will advise you of the retention period that applies to your records before confirming deletion.
These are the questions we see most often about how this policy works and what it means for your account.
Access to ec67 depends on your local law and eligible region. We do not make a legal determination on your behalf. You should confirm that your use of the platform is lawful in your location before opening or continuing to use an account.
The version published on this page at the time you access the site applies to your session. We update policy terms when needed; continued use of your account after an update means you accept the revised terms.
Open the account settings section after logging in and follow the correction request fields shown there. Some changes — such as registered name or mobile number — require identity verification before they are applied.
Transaction records are retained for the period required by applicable law and our operational obligations. Before closure is confirmed, we will advise you of the retention timeline that applies to your payment history.
Raise a written query through the support contact form in the Help section. Include your account reference and a description of the data you believe is incorrect. We respond through the same channel and may request verification documents.
Your full transaction log — including deposits via bKash and Upay — is available from the account history tab while you are logged in. If you need a formal record for dispute purposes, raise a support ticket with the relevant transaction references.