Casino / Sports
ec67 collects and uses your information to run the platform, process transactions through bKash and Upay, and keep your wallet activity secure. This policy explains what we collect, why we collect it, and what choices you have — access depends on your local law and eligible region.
When you open an account on ec67, we collect the information needed to operate your wallet, verify transactions, and respond to support requests. This includes your registration details, device information, and records of deposits or withdrawals made through payment rails like bKash and Upay. We do not sell your personal data to third parties for their own marketing purposes. The data we hold is used strictly to run your account, prevent fraud, and respond when you reach out to us. Retention periods follow what is reasonably necessary to fulfil these purposes — account records are kept as long as the account remains active and for a reasonable period after closure, consistent with financial record-keeping. Your use of the platform and our handling of your data are subject to the laws and regulations applicable in your jurisdiction. If local law in your region restricts or limits certain data processing activities, those restrictions apply to your use of the platform. We keep this policy current and will note any material changes in the account area. For questions about how your data is used, the contact paths in the support section below are the right starting point.
bKash
Upay
Login & session data
Browser and device type
This policy applies to data processed directly by ec67 across account registration, wallet transactions, site navigation and customer support interactions. It does not extend to third-party services you access through links on the site — those services have their own terms and data practices.
Registration details, login records and session activity collected when you create and use your ec67 account fall within this policy. We hold this data to operate the account and respond to your requests.
Records of deposits and withdrawals processed through bKash, Upay and other supported payment paths are covered here. These records are retained for account management and fraud prevention.
Browsing behaviour on ec67 pages — which sections you visit, how long you stay — is collected in aggregate to improve the site. It is not linked to your individual identity for marketing without your knowledge.
External payment providers, game studios and linked sites operate under their own privacy policies. ec67 is not responsible for data practices outside the platform boundary. Check those services directly for their terms.
You have concrete options when it comes to the data ec67 holds on you. Reviewing your transaction history is straightforward: open the account area after logging in and the records section shows your deposit and withdrawal activity, including bKash and Upay transactions. If any registered detail — your contact address, phone number or account name — needs correcting, submit the change through the account settings screen and our team reviews it. For data questions that go beyond self-service, the support routes listed on this page connect you to a person who can help. Response times vary, but every request is handled. Closure requests and data deletion enquiries follow the process set out in our account terms, which are accessible from the main navigation. Whether local law grants additional rights depends on your jurisdiction — where such rights apply, we aim to honour them within the means available to the platform.
Log in and open the account section to see your transaction history, including bKash and Upay activity. Records are visible there without needing to contact support.
Update your registered name, contact number or email through account settings. Changes take effect after our team confirms the update on our end.
If something in your record looks wrong or you want to know what we hold, contact support through the routes below. Describe the specific detail so we can locate it quickly.
Closure and deletion requests follow the account terms. Start the process through support and we will walk you through the steps required under your eligible region's rules.
If you have a question about your data or this policy, the channels below connect you to the team that handles account and privacy matters. Use the route that suits you — all three reach the same team.
Open the chat widget on any page of the site to reach support directly. Suitable for account-specific questions where you need a quick back-and-forth.
Send a written question to the support address shown in the Help section of your account. Email works well for detailed data requests or correction submissions that need a record.
The Help section in your account area covers common privacy questions, account closure steps and how to read your transaction records without contacting the team.
Knowing the mechanics behind data handling helps you make an informed decision about using the platform. Here is what we do in practice.
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Access to your account data is protected by your login credentials. We do not share account details with anyone outside the platform except where required by law or to process a payment you initiated through bKash or Upay.
Active account data is kept for as long as your account is open. After closure, records are retained only as long as needed for legal or financial compliance, then removed. You can request details about retention through the contact paths above.
When this policy changes in a material way, we note the update in the account area. Continued use of the platform after a change is posted means you have had the opportunity to review the revised terms.
These are the questions we receive most often about how data is handled on the platform.
We collect the registration details you submit — name, contact information and any verification data required — along with device type, session logs and records of transactions you make through bKash, Upay or other supported payment paths. We collect what is needed to run the account, nothing more.
Yes. Log in and open the account section — your deposit and withdrawal history is listed there, including the payment method used and the date of each transaction. No support request is needed to view your own records; they are visible directly in the account area.
Go to account settings while logged in and submit the corrected detail. Our team reviews the change and confirms it. For changes that require identity verification — such as updating a registered name — support may ask for additional confirmation before applying the edit.
We share data only where necessary to process a transaction you initiated — for example, passing payment details to bKash or Upay to complete a deposit — or where required by applicable law. We do not sell account data to advertisers or unrelated third parties.
After closure, records are kept for the period required by financial and legal obligations in the relevant jurisdiction. Once that period passes, the data is removed. You can ask support for a more specific answer that reflects your account situation and eligible region.
Reach out through live chat on the site, or send a written request to the support email address shown in your account's Help section. Describe the specific concern so the team can locate the relevant record and respond directly. All three contact paths listed on this page reach the same privacy-handling team.